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Why social media could hurt your workers' compensation claim

The use of social media provides us with many positive benefits. It allows us to stay in touch and keep up with the goings on of our friends and family. Social media has become a catalyst for communication; people post pictures and updates about their life, activities they participate in, articles they're interested in, causes they support and any other facet of their life they feel like sharing. While sharing the happenings of your life can make for entertainment and interesting topics to discuss, it can also cause major problems, especially when it comes to workers' compensation cases.

Activities could get you in trouble

After a workers' comp claim is filed, the insurance agency handling the claim will begin an investigation. Anything that you post on the internet becomes fair game in their investigation. The insurance agency might claim that certain posts you made directly interfere with the alleged injury you are seeking compensation for, even if that's not the case. Let's say you've filed a claim over a back injury sustained at work but then a photo was posted of you working out or doing some activity or being out with friends, this could be easily misconstrued and used against you as evidence that you're not as hurt as you claim to be.

Activities you should avoid posting about during the claims process include:

  • Working at other jobs
  • Going to the gym or participating in other physical activities
  • Vacations taken while you're supposed to be healing
  • Complaining about your claim and the process you're going through

Words could be misinterpreted

It is also important that you do not post anything about your pending claim on social media. Not only might this reflect poorly on you, it could do damage to your claim. If a company notices you've been badmouthing them on the internet, they could claim that you are a disgruntled employee seeking revenge against them.

Are your profiles public?

Often times our social media profiles are set to public (even if we don't realize it) and this gives your employer and/or insurance agency grounds to search through your activity. So it's probably a good idea to set your accounts to private while working through a claim to help negate those problems from occurring.

What to do if your claim has been denied?

If your workers' comp claim was denied for any reason (including all listed above) and you decide to appeal it, your best option (if you haven't done so already) will be to consult an attorney. The best practice would be to obtain legal representation at the start of your claims process; your attorney can provide valuable advice for handling the claim from start to finish. They will also be your greatest chance for success whether they're with you from the start or helping with the appeal process.

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